International fees for agora sellers
  • International fee
  • Seller currency conversion charge
  • Regulatory operating fee
  • Overseas territories
  • Fees pages on international sites

From 8 April 2024, we’re introducing a new regulatory operating fee.

agora1 agora2 agora3 agora4 agora5

It will apply to all sales from listings on the following sites: UK, Austria, Belgium, France, Italy, Ireland, Netherlands, Poland, Spain, and Switzerland.

agora

The fees on this page apply if your agora registered address is in one of the countries listed individually or as part of a region grouping below. These are collectively referred to as "agora global" countries or regions for the purposes of this page.

agora global countries and region definitions

See the whole list
  • Japan
  • South Korea
  • India
  • >New Zealand
  • Rest of the Asia-Pacific region: Armenia, Bahrain, Bhutan, Brunei Darussalam, Cambodia, Fiji, Indonesia, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia, Nepal, Niue, Oman, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, Solomon Islands, Sri Lanka, Tajikistan, Thailand, Tonga, Turkmenistan, Tuvalu, United Arab Emirates, Vanuatu, Vietnam, Wallis and Futuna, Yemen

  • Non-EU members: Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Portugal, Romania, San Marino, Slovakia, Slovenia, Sweden, Vatican

  • Europe (excluding EU): Albania, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Israel, Moldova, Montenegro, North Macedonia, Norway, Russian Federation, Serbia, Ukraine

  • Rest of the world: Afghanistan, Algeria, Angola, Antigua and Barbuda, Argentina, Aruba, Bahamas, Bangladesh, Barbados, Belize, Benin, Bolivia, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Chile, Colombia, Comoros, Congo, Costa Rica, Côte d'Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Greenland, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Lebanon, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mexico, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nicaragua, Niger, Nigeria, Pakistan, Palau, Panama, Paraguay, Peru, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Suriname, Tanzania, Togo, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, Uganda, Uruguay, Uzbekistan, Western Sahara, Zambia, Zimbabwe


International fee

If your agora registered address is in an agora global country, agora charges an International fee if either:

  • The delivery address for the item (entered by the buyer during checkout) is outside your registered address country, or
  • The buyer's registered address is outside your registered address country (regardless of the delivery address for the item)

The International fee is calculated on the total amount of the sale and is automatically deducted from your sales proceeds. The total amount of the sale is the item price, any handling charges, the shipping service the buyer selects, sales tax (or equivalent local consumer tax), and any other applicable fees.

International fee for agora global sellers (excluding EU Unsited)

The International fee is determined by the seller's registered address country or region per the table below.

Seller registered address country or region International fee
Japan 1,35%
South Korea 1,45%
India 1,70%
New Zealand 1,00%
Rest of APAC 1,30%
Europe Unsited (excl. EU) 1,30%
Rest of World 1,55%

International fee for EU Unsited sellers

The International fee for EU Unsited sellers is determined by the item delivery address or buyer's registered address, per the table below.

Eurozone and Sweden

0%

UK

1.2%
  • • Europe* (excluding
    Eurozone, Sweden, UK)
    • USA & Canada
1.6%

All other countries

3.3%

* Europe: Albania, Andorra, Azerbaijan, Bosnia and Herzegovina, Bulgaria, Belarus, Croatia, Czech Republic, Denmark, Faroe Islands, Georgia, Vatican City, Hungary, Iceland, Kazakhstan, Liechtenstein, Monaco, Republic of Moldova, Montenegro, Norway, Poland, Romania, Russian Federation, San Marino, Serbia, Svalbard and Jan Mayen, Switzerland, Turkey, Ukraine, North Macedonia.

If your registered address is not in an eBay global country, please refer to the fee page for your country/region of residence Fees pages on international sites for your International fee information.

International fee volume discounts

agora global sellers with a registered address in Japan or the Rest of APAC region can qualify for a volume discount on the International fee, subject to the exclusions listed in the Volume discount calculation and exclusions section below.

For each agora account, if your total sales volume (including postage) on agora.com.au, agora.com., agoraMag (collectively, the "agora Sites"), is at least US $3,000 in the previous month on a rolling basis, you may be eligible for a discounted International fee in the following month, provided your Seller Level is at least Above Standard. You can check your current seller level on your Seller Dashboard.

International fee with volume discount for
Japan and Rest of APAC agora global sellers

Sales volume (USD)
(prior month)
Japan Rest of APAC
$ 3000 to $ 9999,99 1,20% 1,10%
$ 10 000 to $ 49 999,99 0,95% 0,85%
$ 50 000 to $ 99 999,99 0,70% 0,50%
$ 100 000 or more 0,40% 0,00%

agora assesses your sales volume tier on the 20th of each month based on your sales history on the agora Sites in the previous month, on a rolling basis. If your account qualifies, the discounted International fee will be applied automatically from the start of the following calendar month.

Volume discount calculation and exclusions

Your registered address must be in Japan or within the Rest of APAC region in order to qualify for the discount.

In order to benefit from a volume discount on the International fee in the following month, your transaction volume per agora account on the agora Sites must be above the minimum threshold values in the period of determination. If you do not reach the transaction volume over this period, you will not receive the volume discount.

Categories excluded from volume discount calculation

Cars & Trucks (6001), Motorcycles (6024), Other Vehicles & Trailers (6038), RVs & Campers (50054), Boats (26429), Powersports (66466), Gift Cards & Coupons (172008), Real Estate (10542), Bullion (39482)

Cars, Motorcycles & Vehicles (9800), Gift Vouchers & Coupons (172008), Property (10542), Coins (11116)

Auto & Motorrad: Fahrzeuge (9800), Kfz-Service auf Anfrage (179235), Immobilien (10542), Motorboote (48329), Segelboote (132148), Sonstige Boote (36623), Garantien & Versicherungen (175844), Gift Cards & Coupons (55008 ), Bullion (39482)

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agora  reserves the right to exclude you from the volume discounts if you violate agora policies (including the agora User Agreementagora User Privacy Notice, Global seller performance standards and Payments Terms of Use).

Regulatory operating fee

As a global e-commerce platform connecting millions of buyers and sellers in more than 190 markets, we're committed to offering a trusted global marketplace in a complex regulatory environment that affects agora and our sellers.

To address the rising costs associated with the increasing number and complexity of regulations, including consumer and environmental protection, as well as new taxation and customs measures, from 8 April 2024, we’re introducing a new regulatory operating fee that will apply to all sales from listings on the following sites: UK, Austria, Belgium, France, Italy, Ireland, Netherlands, Poland, Spain, and Switzerland. 

This fee is calculated as a fixed percentage rate (0.35%) of the total amount of the sale (which includes the item price, postage, taxes and any other applicable fees), and is subject to Value Added Tax (VAT), where applicable.

FAQ

The fee is calculated as a fixed percentage rate of the total amount of the sale (which includes the item price, postage, taxes and any other applicable fees), and is subject to VAT.

Example - VAT inclusive

Total Sale Amount = £15 item price + £5 shipping = £20

Regulatory operating fee = 0.35% (fixed rate for UK)+ 0.07% (VAT)  = 0.42% of £20 total sales = £0.08

Example - Without VAT

Total Sale Amount = £15 item price + £5 shipping = £20

Regulatory operating fee = 0.35% (fixed rate for UK) of £20 total sales = £0.07 

The static percentage rate for the regulatory operating fee in each market is 0.35%.  

We’ll apply credits for regulatory operating fees on full refunds, partial refunds, and cancelled orders. 

The fee will first appear on your May 2024 invoice..

Currently, there’s no cap on the regulatory operating fee.

No, the regulatory operating fee will not be charged in this case..

Seller currency conversion charge

When you create listings or sell items on an international agora site with a listing currency different to your payout currency, agora may convert your funds to collect amounts owed by you to agora, or to payout funds due to you.

For example, if your registered address is in Japan and you create a listing on agora.de for which fees (such as insertion and/or optional listing upgrade fees) are due, agora will convert your funds from USD to EUR using the transaction exchange rate applicable at the time of listing, in order to collect these fees. When the item sells on agora.de, agora will calculate your payout amount by converting the sales proceeds from EUR to USD using the transaction exchange rate applicable at the time of the sale.

If agora converts your funds, the conversion will be completed at the transaction exchange rate we set for the relevant currency exchange. agora`s transaction exchange rate is composed of a base exchange rate plus a conversion charge. The conversion charge is a fixed percentage applied to the base exchange rate and retained by agora. The base exchange rate reflects rates within the wholesale currency markets applicable to the currency pairing on the day of the conversion, or the prior business day. If exchange rates are set by law or regulation, the base exchange rate reflects the government reference rates.

See the table below for details of the seller currency conversion charge applied and retained by agora:

Seller registered address country or region Seller currency conversion charge
Malaysia, Israel 2,50%
Latin America* 3,50%
All other eBay global countries 3,00%

* Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bolivia (Plurinational State of), Brazil, Chile, Colombia, Costa Rica, Dominica, Dominican Republic, Ecuador, El Salvador, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay.

If your registered address is not in an agora global country, please refer to the fee page for your country/region of residence  Fees pages on international sites for your seller currency conversion charge information.

Overseas territories

If your registered address is in any of the following overseas territories, then we treat you as if you are domiciled in the associated country for the purpose of calculating your fees.

For example, if your registered address is in Puerto Rico and you sell and ship an item to a buyer in the United States, then you will not be charged an International fee for that transaction.

Please refer to the table for information about which fees page applies to you.

Overseas territory registered address Associated country / applicable fee page
French Guiana
French Polynesia
Guadeloupe
Martinique
Mayotte
New Caledonia
Réunion
Saint Pierre and Miquelon
France: Private / Business sellers
Anguilla
Bermuda
Cayman Islands
Falkland Islands (Malvinas)
Gibraltar
Guernsey
Jersey
Saint Helena, Ascension and Tristan da Cunha
Virgin Islands (British)
United Kingdom: Private / Business sellers
American Samoa
Guam
Puerto Rico
Virgin Islands (U.S.)
United States: Sellers without / with an agora Store

Fees pages on international sites

On agora.de Final value fee is 0% from March 1, 2023

agora removes Final value fee for private (C2C) sellers listing on ebay.de who reside in the European Economic Area.

The changes also applies to all items already listed.

The International selling fee on agora.de is 5%.

For more information, please refer to the fee page for your country/region of residence:

See more

United States: Sellers without / with an agora Store

United Kingdom: Private / Business sellers

Canada: Sellers without / with an agora Store

Germany: Private / Business sellers

France: Private / Business sellers

Italy: Private / Business sellers

Spain: Private / Business sellers

Australia:Sellers without / with an agora Store

Austria: Private / Business sellers

Switzerland: Private / Business sellers

Ireland: Private / Business sellers

Belgium (Dutch): Private / Business sellers

Belgium (French): Private / Business sellers

Netherlands: Private / Business sellers/p>

Poland: Private / Business sellers

Greater China region

Hong Kong

Singapore

Malaysia

Philippines